Welcome to Coffey Bros Movers. By visiting our website, requesting information, or scheduling moving services with our company, you agree to the terms outlined below. These guidelines explain how our services work, what you can expect from us, and what we ask of our customers. Please review them carefully before booking.

The Coffey Bros Movers website is designed to provide general information about our moving services, allow customers to request estimates, and make it easy to contact our team. You agree to use the site for lawful purposes only. Any activity that attempts to disrupt the website, misuse its content, or interfere with its normal operation is not permitted. All text, images, and materials on this site are the property of Coffey Bros Movers unless otherwise noted and may not be reused without written permission.

Any pricing provided through our website, phone, or email is an estimate based on the details shared at the time of inquiry. Moving costs can change if the scope of work changes. Common factors that affect pricing include additional items added after the estimate, heavier or oversized furniture, stairs, elevators, parking distance, long carries, restricted access, or specialty handling needs. Actual charges are determined by the final services performed on moving day. According to the American Moving and Storage Association, nearly 40 percent of moving cost changes occur because customers underestimate the volume of items being moved, which is why accurate information is essential.

To secure a moving date, a reservation and, in some cases, a deposit may be required. Payment methods, remaining balances, and due dates will be clearly communicated before your move. Payment is typically due upon completion of services unless otherwise agreed in writing. Late payments may result in additional fees or service delays. Customers are responsible for ensuring funds are available at the time of payment.

If you need to cancel or reschedule your move, we ask that you notify Coffey Bros Movers as soon as possible. Short-notice cancellations may result in a cancellation fee because trucks and crews are reserved in advance. Changes to your move date, size, or service level may affect availability and pricing. Industry data shows that peak moving months between May and September account for nearly 70 percent of all annual moves in the United States, making early notice especially important during busy periods.

Customers are responsible for providing accurate details about the move, including inventory, access conditions, and any special requirements. Properties must be accessible on moving day, including clear pathways, reserved parking when required, and permission for building access if applicable. Items should be properly packed unless professional packing services have been arranged. Fragile, high-value, or specialty items such as antiques, artwork, safes, or electronics must be disclosed in advance so proper handling can be planned. Personal or irreplaceable items such as cash, jewelry, and important documents should not be packed with household goods.

Coffey Bros Movers handles belongings with care and professional standards. In the event that an item is damaged or lost, claims must be submitted within the timeframe provided after the move. Liability coverage options will be explained during the booking process. Federal moving regulations require movers to offer basic valuation coverage, which typically covers items by weight rather than replacement value. Customers may also choose additional coverage for greater protection.

While we strive to meet scheduled times, delays may occur due to weather conditions, traffic, mechanical issues, or building restrictions. Coffey Bros Movers is not responsible for delays caused by circumstances beyond our control, but we will communicate promptly if any issues arise.

We appreciate your trust in Coffey Bros Movers and look forward to providing dependable moving services.